Waitlist Support Officer at NSW Health

Bring your coordination skills and commitment to patient care into a rewarding and specialised role.Remuneration:$35.84 - $36.96 Per Hour Superannuation Salary PackagingLocation:Belmont HospitalEmployment Type:PermanentPart TimePosition Classification:Administration Officer Level 3Hours Per Week:24Requisition ID:REQ612254Applications Close: Sunday 14th December 2025Are you an experienced Waitlist Support Officer or do you have a background in hospital admissions and are ready to take the next step in your career This is your opportunity to grow into a pivotal role within a high-functioning and supportive team at Belmont Hospital.Why join us at Belmont HospitalNestled near the shores of Lake Macquarie Belmont Hospital offers a welcoming and modern healthcare environment. We provide a range of inpatient and outpatient acute and sub-acute health care services to our diverse community.The Waitlist Support Officer will be based in our light-filled open-plan admissions department working closely with a tight-knit team made up of another Waitlist Support Officer and a Waitlist Co-ordinator. Our team is community-focused genuinely supportive and motivated by a shared commitment to quality patient outcomes.We pride ourselves on our approachable culture strong team values and a workplace that fosters continuous learning and improvement.About the roleAs the Waitlist Support Officer youll play a key role in supporting the efficient scheduling of elective surgeries and ensuring patient care remains at the centre of all we do.A typical week will see you:Coordinating theatre dates for elective surgery patientsManaging short-notice cancellations and filling vacant slots efficientlyCommunicating with surgeons and patients to arrange appropriate surgery datesSupporting the Waitlist Co-ordinator and collaborating with the wider admissions teamWhat we offer:Thorough onsite induction and team mentoringOffsite training in patient management systems and scheduling toolsA stable role in a collaborative team that celebrates reliability initiative and mutual supportIf youre ready to use your organisational and interpersonal skills in a role that directly contributes to improving patient outcomes this position could be the perfect fit.About youYoull thrive in this role if you:Have previous experience in waitlist management or hospital admissionsAre reliable honest and hardworkingCommunicate clearly and professionally with patients and cliniciansAdapt easily to changing workloads and shifting prioritiesWork well both independently and as part of a collaborative teamWhile experience in a hospital setting is essential well support your success in this role with hands-on training and ongoing mentoring.If youre looking to advance your career in healthcare administration and become part of a supportive and values-driven team wed love to hear from you.Additional Information:An eligibility list will be created for future permanent part time and temporary part time vacancies.To be eligible for permanent employment in this position you must be an Australian Citizen or a permanent resident of Australia or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance you may only be offered employment in line with the conditions and expiry date of your visa.We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.Need more information1) Click here for the Position Description2) Find out more about applying for this positionFor role related queries or questions contact Gabby Sharp on Information for Applicants:Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information please visit: is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024015: Occupational Assessment Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases relocation expenses and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via or.Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees long service leave paid maternity leave and salary packaging options including meal expenses. Connect with us on FacebookandLinkedIn!.Required Experience:Unclear Seniority Key Skills Anti Money Laundering,Gas Turbine,Animation,Investigation,ITI,Blogging Experience: years Vacancy: 1