Warehouse Operations Manager at 50Floor

What Were Looking For...We are seeking a results-driven Operations Manager (OM) with a strong background in Operations construction home renovation or related trades to join our branch leadership team. This role directly supports the General Sales Manager (GSM) in overseeing all aspects of branch operations; ensuring projects run smoothly from warehouse to job site managing third-party installation vendors and delivering an exceptional customer experience. A key focus of this position is driving branch revenue while maintaining high-quality workmanship and service standards.The ideal candidate will have proven experience in flooring or construction or renovation project management warehouse operations and customer service. You should be skilled in leading and motivating teams coaching contractors and staff and ensuring field execution meets both safety and quality expectations. A hands-on leader with a problem-solving mindset and the ability to adapt in a fast-paced environment will thrive in this role.Were looking for someone ambitious team-oriented and ready to grow within our organization. Flexibility ownership of results and a willingness to travel or relocate for advancement are highly valued.What Youll Do...Partner with the GSM to oversee branch operations training programs and profitability goalsManage coach and develop operations staff to achieve performance targetsLead team and contractor training sessions covering safety installation quality and customer service best practicesOversee onboarding and performance management of contractors and subcontractorsConduct on-site visits to resolve service issues verify installation quality and ensure compliance with standardsHandle escalated customer concerns with urgency professionalism and resolution focused outcomesStep in for the General Manager as needed during absences or high-volume project periodsWhats Needed to Succeed...Strong problem-solving ability with a proactive solutions-oriented mindsetSolid judgment and decision-making skills with the ability to balance business customer and employee needsExcellent communication and leadership skills; able to influence and motivate at all levelsPositive energetic presence with strong interpersonal skills to connect with contractors customers and staffHighly organized with the ability to prioritize and manage multiple projects in a fast-paced environmentSelf-starter who thrives independently while remaining collaborative and team-focusedComfortable adapting to shifting demands and deadlines in a growing organizationWhats Required...3 years of experience in operations management construction home renovation or related fieldProven track record of leading teams and driving performance in a service or project-based businessKnowledge of flooring products and installation processes (hardwood carpet tile laminate etc.) strongly preferredBachelors degree in business construction management or equivalent experience (preferred)Valid drivers license with a clean driving recordProficiency in Microsoft Office (Excel Word PowerPoint Outlook)Ability to effectively train individuals and small groupsAvailability Monday-Friday (starting at 7 AM or earlier) with alternating Saturdays and after-hours call flexibilityWillingness to travel 25-50% within a 75-mile radius for site visits and branch supportBenefits and Perks...Casual work environmentTeam building events such as doughnut day holiday luncheons barbecues etc.Medical Insurance with several plan options including a Health Savings AccountPrescription Drug CoverageDental InsuranceVision InsuranceLife Insurance and AD&DShort-term & Long-term DisabilityAncillary Insurance for Accident Critical Illness Long-term dependent care and more...Paid HolidaysVacation time that grows with years of serviceSick timeAn employee discount purchasing programAbout 50Floor...50Floor is on a mission to provide quality flooring by providing customers with a convenient and enjoyable in-home shopping experience across the US.We believe that exceptional flooring inspires connects and defines the most important space in our customers lives their homes. At 50Floor we create spaces that bring families together at an affordable price.Based in Atlanta 50Floor also serves customers in our many locations throughout the United States. Our growth and achievements can be traced back to a single common denominator - a desire to be the best.Since the beginning we have been lucky to have had dedicated employees sales representatives and installation experts who have made 50Floor the company we are today. We are glad you have been selected to join our growing team and become part of the 50Floor family.See our website at Please be aware...Background Checks - The Company conducts background checks including consumer reports for purposes of hiring or contracting. By submitting your resume and/or application you authorize to transmit and store your information in the companies recruitment database and circulate that information as necessary for evaluating your qualifications.Equal Opportunity - All qualified applicants will receive consideration without regard to the individuals race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability or genetic information status as a military veteran or any other characteristic protected by law.Required Experience:Manager Key Skills Administration & Operation,Customer Service,Council,Corporate Risk Management,Import & Export,Logistics Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 55000 - 65000