Warranty Administrator Automotive at Bettenhausen Automotive

Position SummaryBettenhausen Chrysler Dodge Jeep and Ram Lockport is a proud family-owned dealership looking for an experienced Automotive Warranty Administrator to join our close-knit team. We value honesty teamwork and a positive work environment. If youre detail-oriented knowledgeable in warranty processes and enjoy supporting a busy service department wed love to hear from you.Essential Duties & ResponsibilitiesThe Automotive Warranty Administrator is responsible for the accurate timely and compliant processing of all warranty-related documentation and payments. Key areas of responsibility include:Preparing recording and submitting warranty claims to the manufacturer and/or distributor and reconciling them as required.Processing warranty claims promptly for each franchise or distributor.Reviewing all warranty paperwork to ensure complete and proper documentation.Verifying all criteria required by the factory distributor or warrantor.Reconciling warranty receivables with payments through the appropriate accounting schedules.Posting warranty credits into the DMS/computer system.Resubmitting rejected claims in a timely manner or obtaining authorization for write-offs.Following up on outstanding warranty payments to ensure timely reimbursement.Filing and maintaining service records as required by warranty guidelines and regulations.Staying current on all manufacturer recalls service campaigns and warranty bulletins.Assisting with body shop warranty claims as needed.Providing clerical and administrative support to the Fixed Operations Manager Controller or Service Department as assigned.Maintaining a professional appearance and an organized clean work area.Performing additional duties and responsibilities as assigned by management.Qualifications3 years of direct automotive warranty administration experience requiredStellantis (Chrysler/Dodge/Jeep/Ram) warranty experience strongly preferredExperience with Reynolds & Reynolds (ERA/Ignite) DMSStrong organizational skills with excellent attention to detailProfessional communication and customer service skillsStrong follow-through and ability to meet deadlinesAbility to work collaboratively with service advisors technicians and managementReliable self-motivated and able to manage multiple tasks in a fast-paced environmentDealership Offers:Health dental vision insuranceShort term disabilityLife insuranceAccident Cancer Hospital and Critical Illness InsuranceEmployee Assistance Program401(K)College while you work You could have 100% of the tuition and fees for your Associates Bachelors or Masters degree covered by Bettenhausen.Employee Referral ProgramRequired Experience:Unclear Seniority Key Skills OEM,Customer Service,Organizational skills,Algebra,Computer Skills,Dealership Experience,Mechanical Knowledge,Service Writing,Filing,Administrative Experience,Automotive Service,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 50000 - 90000