Student Hourly – Student Office Assistant at InsideHigherEd

Position OverviewThe College of Liberal Arts and Sciences is seeking a student office assistant. This role provides the opportunity to develop customer service and administrative skills in a fast-paced, professional environment. Reliability and ability to work independently are critical for this role. This position allows for year-round work, as the office remains open during semester breaks including Summer, Fall and Spring.Job Description60% - Customer Service (In-Person and Remote)Greet and assist walk-ins to the front office including students, faculty, and administrative staff.Manage incoming phone calls and act as a resource to provide accurate answers and appropriate referrals. For incoming phone call assistance, any time scheduled between 8am-5pm will be completed in-person, and any time scheduled between 5pm-8pm will be completed remote.30% - Data MaintenanceUpdate and stock front office informational materials.Input and track data in spreadsheets and other used databases.Maintain the in-person scanning and electronic linking of important documents for the College. 10% - OtherAssist unit with assigned projects, as needed.Lift/move boxes or other office materials, as needed.Required QualificationsPrevious customer service experience, as indicated in application materials.Proficient computer skills in Word and Excel, as stated in application materials.Must have a cumulative GPA of 2.5 or higher, as evidenced in application materials.Preferred QualificationsExcellent communication skills and attention to detail, as evidenced in application materials.Previous experience working in a professional office environment.Position RequirementsDuring the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).Employment Conditions(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR. (2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.Additional Candidate InstructionsA complete application must include a Cover Letter, a Resume and two References. Apply online and submit a letter describing your qualifications for this position. Only complete applications will be considered. To ensure consideration apply by 11:59 PM Central Standard Time 2/1/2026.Contact Information to ApplicantsKemi [email protected] Salary Range$12.00 per hourAnticipated Start DateMonday February 16, 2026Apply to Job