Wellness Advisor / Front Desk Membership Sales - Senior, Lead or Manager level preferred at StretchLab Columbia

A boutique wellness experience that delivers results our clients consider essential.

Experienced. Confident. Proactive. High-energy — grounded in empathy, care, and authenticity.

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You have:

• Prior management or team-lead experience
• Sales or client-facing experience in wellness, hospitality, fine dining, or luxury retail
• The ability to influence, guide, and develop others
• Strong executive functioning skills — ability to prioritize, take ownership, and move initiatives forward to completion with minimal oversight, while ensuring thoughtful execution and details are accurate
• Confidence operating independently within established systems and standards, with self-management, integrity, and accountability
• Exceptional professionalism, maturity, and good judgment — serving as a trusted right hand to the owner while driving sales and business growth

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You’re ready to:

• Create elevated, white-glove, personable client experiences that drive high-ticket sales, conversions, and long-term retention to ensure long-term sustainability and success of the business
• Follow up withwarmleads and past prospects by making 50+ outbound calls per day to continue conversations and guide next steps
• Confidently help people think through their lifestyle to make time and room in their life and budget for stretching to close membership sales and stretch packages
• Handle objections and customer service situations that require de-escalation with care, empathy, and poise, keeping client satisfaction top of mind while discerning what’s fair and reasonable for the business financially.
• Take initiative, anticipate studio and owner needs, and keep operations running smoothly, efficiently and to a standard of excellence

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You might be a:

• Corporate professional — ready for a more people-focused career shift
• Career professional — returning to the workforce after time dedicated to family
• Teacher or educator transitioning to a new career — skilled at multitasking and navigating chaos, parents, and competing priorities with empathy, patience and poise
• Manager from a fast-paced, high-end dining or hospitality environment — who thrives in premium service and team leadership

If this sounds like you — we’d love to meet you.

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Who We Are

We help people move better, feel better, and live better every day.

We deliver premium one-on-one assisted stretching through a science-backed method rooted in evidence-based research, incorporating PNF techniques to improve mobility, recovery, and performance.

Our Columbia studio blends:

• The strength of Xponential Fitness — the global leader in boutique wellness, with sister brands including Club Pilates, YogaSix, Pure Barre, and BFT and thousands of locations worldwide.
• The care and connection of hands-on local ownership.

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What You’ll Do

• Be the face and voice of the studio
• Deliver exceptional first-timer and member experiences consistently yourself and through other staff
• Drive membership sales and other revenue growth
• Support studio events and community outreach to drive lead collection and sales
• Collaborate with the team to keep daily operations flowing and regularly check in with the owner

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Compensation & Benefits

• $16–$24 per hour + commissions + performance bonuses
• Clear growth path into Senior, Lead, or Manager roles — advancement possible within 90 days based on performance and fit (management track shared later in the hiring process)
• Free stretch membership
• Healthcare stipend
• Paid Time Off
• Team outings, free snacks, sparkling water, and other studio perks