Wellness Outreach Specialist at MJHS
JOB DESCRIPTION
The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.
The Wellness Outreach Specialist plays an integral role in improving the health outcomes of Elderplan members. The Specialist is responsible for facilitating and implementing outreach activities, special events, programs, and presentations which support member education and health plan awareness. The Specialist also supports the Senior HEDIS Coordinator during Hedis season.
- High school Diploma or equivalent, required; Bachelor's degree, preferred
- Previous (3-5 years) customer service experience required
- Previous experience working with the Medicare population preferred
- Basic knowledge of Microsoft Word, Microsoft Excel, RightFax, Care Management System
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