WIC Intake Specialist at Maricopa County

Posting Date12/12/25Application Deadline12/16/25Pay RangeAnticipated Hiring Range: $17.50 - $21.50 hourlyFull Pay Range: $17.50 - $25.50 hourlySalary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.This position may qualify for a $0.30 multilingual pay differential.Job TypeUnclassifiedDepartmentPublic HealthAbout the PositionDo you pride yourself on going the extra mile to deliver stellar customer service? As our WIC Intake Specialist, you will have the opportunity to be one of our clients' first encounters.As a WIC Intake Specialist, you will be the first line of support to clients seeking Women, Infants, and Children (WIC) services. In this role, you will become an expert in determining WIC program eligibility, conducting anthropometric and biochemical screenings, and educating clients on how to use their nutrition benefits.About UsCome work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH's mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.Proud To OfferWork with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsChild care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusivelyPaid vacation, sick time, and parental leaveExtensive wellness program, including healthcare premium discountsMaricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1Learn more at Work With Us | Maricopa County, AZWe RequireAbility to read, write, and speak English and Spanish at an advanced proficiency levelTwo years of experience providing public services and interacting with the publicHigh School Diploma or GEDPost-secondary education may substitute for therequiredexperience on a year-for-year basisWe Also ValueExperience assessing client eligibility for public assistance programsExperience working in a WIC programJob ContributionsAssesses WIC program eligibility based on federal regulations and guidelines (e.g., screening and documentation of family income, identification for participants and caregivers, family address, caregiver information level, foster status, and participant category)Performs administrative duties such as answering phones, monitoring clinic emails, scheduling appointments, and performing client check-insPerforms hemoglobin screening tests using invasive and non-invasive methods, depending on the participant's age, and performs anthropometric measurements (e.g., height, length, and weight) on women, infants, and childrenProvides client-centered information on the specific nutrition benefits provided, vendor and Farmers' Market locations to utilize benefits, and instructions on how to use and redeem nutrition benefitsInforms clients of their rights and obligations for program participation, documents in client files in the Arizona WIC Health and Nutrition Delivery System (HANDS) computer system, and gathers caregiver written consent using the HANDS computer system and DocuSignParticipates in annual, ongoing program continuing education training activities based on County, State, and Federal regulationsWorking ConditionsWork is performed indoors in an office setting, interacting with a diverse population in a team environmentMay be assigned to work at various WIC sitesMust be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergencyAbility to exert 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantlyWithin one month of hire, all employees will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis testSelection ProcedureOnly the most qualified candidates will be consideredConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer.Apply Now!