Workday Technical Analyst at Houston Methodist

OverviewAt Houston Methodist the Workday Technical Analyst position is responsible for the design configuration integration and ongoing support of the Workday platform to meet complex and evolving organizational needs. This role serves as a technical subject matter expert translating business requirements into secure scalable and optimized Workday solutions. The analyst partners closely with business stakeholders IT leadership and external vendors to ensure system reliability data integrity and compliance with enterprise architecture standards. By leveraging deep Workday expertise this role drives process efficiency maximizes platform capabilities and supports strategic initiatives that enhance operational performance and employee experience.Houston Methodist StandardPATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.HOUSTON METHODIST EXPERIENCE EXPECTATIONSProvide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth dignity and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organizations vision fulfills the mission and abides by the I CARE valuesResponsibilitiesPEOPLE ESSENTIAL FUNCTIONSCollaborates with business and IT teams to gather requirements translate them into technical specifications and deliver effective Workday solutions.Provides technical guidance and training to peers and end users on Workday functionality integrations and reporting.Builds strong partnerships with internal stakeholders and vendors to ensure aligned priorities and efficient problem resolution.SERVICE ESSENTIAL FUNCTIONSConfigures tests and deploys Workday enhancements integrations and security updates in alignment with organizational standards.Monitors and supports Workday integrations ensuring data accuracy and timely processing across connected systems.Provides tier-2/3 support for Workday technical issues resolving incidents within defined SLAs.QUALITY/SAFETY ESSENTIAL FUNCTIONSEnsures compliance with data security privacy and regulatory requirements through rigorous testing and governance.Develops and maintains technical documentation including system diagrams configuration standards and integration mappings.Executes structured testing protocols for all Workday changes to validate performance usability and accuracy prior to release.FINANCE ESSENTIAL FUNCTIONSIdentifies opportunities to leverage native Workday functionality to reduce reliance on third-party tools and associated costs.Supports optimization of licensing and integration costs through system rationalization and effective vendor management.Monitors resource usage and performance to ensure efficient allocation of technical support efforts.GROWTH/INNOVATION ESSENTIAL FUNCTIONSResearches and recommends new Workday features and innovations aligned with business strategy and platform roadmap.Partners with business units to design scalable Workday solutions that enable process automation and improved user experience.Champions continuous improvement by analyzing system performance identifying gaps and implementing enhancementsThis job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.QualificationsEDUCATIONBachelors degree required or four additional years of experience required in lieu of degreeWORK EXPERIENCEFive years IT experience to include three years in senior level engineer analyst or consultant role. Houston Methodist Workday project team member plus two additional years of demonstrated progressive responsibility satisfies all experience requirements3 years of experience in ERP integrationExperience with Workday Studio EIB Core Connectors and Workday Web ServicesExperience integrating Workday with third-party systems preferredLicense/CertificationLICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDAWS-CSA - Certified Solution Architect (AWS) ORMCAF - Microsoft Certified Azure Fundamentals (Microsoft) ORCertified Business Analysis Professional (CBAP) KSA/ Supplemental DataKNOWLEDGE SKILLS AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluationsSufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany ProfileHouston Methodist (HM) is one of the nations leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital its flagship academic hospital in the heart of the Texas Medical Center and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute a comprehensive residency program a global business division numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall HM employs over 25000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.In 2019 Houston Methodist and its physicians treat more than 6333 international patients from more than 76 countries. Houston Methodist Global Health Care Services consulting and education divisions also provide advisory services and training and development to health care organizations around the world.Required Experience:IC Key Skills Bakery & Pastry,Computer Software,Jira,Accident Investigation,Chemistry Employment Type : Full-Time Experience: years Vacancy: 1