Workplace Services Specialist III at RAND Corporation

Job Type: RegularWe are seeing a Workplace Services Specialist III to provide support for the daily operations of the Workplace Services organization. With direction, this position provides excellent customer service support through JIRA work order system as well as through daily interaction with customers and stakeholders. Completes daily work assignments and follows work processes as identified. This position is 100% on site.May perform any or all of the following duties:Daily monitoring of activity in the Facilities work order system, to include entering, updating, and closing work ordersInspect office space daily and submit work orders to the landlord for issuesPrepare workspaces for employees by inspecting, cleaning, reconfiguring as needed, hanging items on walls, moving bins, and performing other tasks as neededInspect and restock common areas such as pantries, copy rooms and conference areasWork collaboratively with support staff across sites to develop, maintain and document processesSet up meeting spaces for events and reconfigure furnitureAssist with management of flexible workspaceSupport transportation demand incentivesSupport the operations of flexible workspace and visitor servicesEscort vendors through space as neededAssist with mailroom duties including the delivery of large items and packagesWork effectively in a dynamic team environment to solve problems and back up othersUse PowerPoint and Excel to create and maintain department metricsCreate, update, and maintain various spreadsheets and databases as neededWork collaboratively with colleagues and support staff across sites to troubleshoot issuesOther duties as assignedQualificationsPC computer knowledge and experience with Microsoft Word, PowerPoint, Outlook , Teams and Excel requiredEffective interpersonal and organizational skills requiredExcellent written and verbal communication skills requiredExperienceA minimum of 3 years relevant experience required.EducationHigh school diplomaSecurity ClearanceThe ability to obtain and maintain a U.S. government security clearance is required.Salary Range: $47,100-$68,100RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity.This position is overtime eligible. Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more.LocationWashington, DC (Arlington, VA)Equal Opportunity Employer