Workplace Solutions Plan Management Analyst at JPMorganChase

DescriptionIf you are seeking a client facing role that promotes exceptional client management and innovation this may be the position for you.As a Plan Management Analyst/Associate within our Client Account Management team you will be responsible for managing client accounts. You will work closely with various teams across our operational and IT departments playing a key role in innovating team processes. You will have the flexibility to manage your workload in a dynamic environment and the chance to collaborate with diverse teams.Job Responsibilities:Manage a portfolio of Companies administering employee share plans within a team frameworkInteract with customers/clients on operational transactions related to their share plan program.Execute the timely processing of operational transactions including data management reconciliation processing reporting and problem solving.Organize develop and maintain procedural and process documentation related to client companies program(s) to ensure accurate transaction processing and minimize risk.Assist in identifying new system tools and enhancements to existing systems.Implement projects to enhance business operations while acting as a point of contact for Client Accounts.Create and maintain excellent relations with key business partners as well as identify innovative client solutions.Required Qualifications Capabilities and Skills:Excellent communication skillsProven numeric financial analysis documentation and procedural skills requiredExcellent computer skills including Microsoft Excel and WordDemonstrate commercial acumen with an ability to be innovative & pro-activeAbility to prioritise and adhere to tight deadlinesPrevious exposure to a client facing role within a corporate environmentPreferred Qualifications Capabilities and Skills:Third level qualification2 years experience within a similar position is advantageousRequired Experience:IC Key Skills Active Directory,Customer Service,End user,Access Points,Deskside Support,Windows,SCCM,Troubleshoot,User Accounts,Desktop,PC,Backup,Setup,hardware,Technical Support Employment Type : Full-Time Department / Functional Area: Operations Experience: years Vacancy: 1