Zone Customer Service Specialist Full-time ArvadaBroomfieldLafayette at Sherwin-Williams

DescriptionThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs answer their questions about Sherwin-Williams products and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service while consistently meeting the stores sales goals.Zone Full-time at:Store #707295 located at: 7731 Wadsworth Blvd Arvada CO 80003Store #707583 located at:15220 W 64th Ave Arvada CO 80007Store #707327 located at: 5055 W 120th Ave Broomfield CO 80020Store #703485 located at: 670 N US Highway 287Lafayette CO 80026Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers staff employees vendors contractors and the general public.For Part Time roles:This position is eligible for health benefits such as prescription savings and virtual physician visits retirement and saving benefits and more. Additional benefits include a generous time away from work package including vacation holidays and military leave among other benefits. For more information about our benefits visit Full Time roles:This position is eligible for health benefits such as medical dental and vision coverage Flexible Spending Accounts (FSAs) disability coverage security retirement and saving benefits and more. Additional benefits include a generous time away from work package including personal leave paid parental leave medical leave vacation holidays among other benefits. For more information about our benefits visit high levels of customer satisfaction through excellent sales serviceAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesBuild productive trust relationships with wholesale and retail customersProcess sales transactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly quarterly and yearly basisMaintain precise work order files and formulasPull appropriate products from the sales floor or warehouseTint and mix products as needed to customer specificationsStock shelves and set up displaysClean store equipmentLoad/unload delivery trucksAssist in making deliveries as neededMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsComply with inventory control proceduresSuggest ways to improve salesQualificationsMinimum Requirements:Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid unrestricted Drivers LicenseMust be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours which may include evenings and weekends with or without reasonable accommodationIf internal to Sherwin-Williams you must have received at least a meets expectations (3) rating on your most recent performance appraisalIf internal to Sherwin-Williams you must have completed all HR Cloud eLearning courses required for your current positionPreferred Qualifications:Have at least a High School diploma or GEDHave at least one (1) year experience working in a delivery retail or customer service positionHave previous work experience selling paint and paint related productsHave previous work experience operating tinting and mixing equipmentAbility to read write comprehend and communicate in more than one languageAbility to read write comprehend and communicate in SpanishRequired Experience:IC Key Skills Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C Employment Type : Hourly Experience: years Vacancy: 1